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August 2018
Print ISBN: 9781773380278
Overview
Featuring candid stories from front-line workers in the human services across Canada, The Mentors Among Us takes a close look at the demands and strains students will face in the field and offers expertise and advice on best practices. In each chapter, students will be encouraged to engage in a story by choosing from a variety of possible resolutions, allowing them to explore alternative interventions and to view each situation from multiple perspectives. This unique and interactive choose-your-own-path format encourages critical thinking and collaborative discussion, and inspires students to think like professionals. A range of critical and timely topics are covered, including ethics, discrimination, parental rights, mental health, education, youth justice, abuse, addiction, confidentiality, and trauma.
This book is enhanced by a companion website with links to further readings and audio clips of the mentor stories, which support multiple learning styles and bring the content to life. The Mentors Among Us is well suited to introductory courses in the human services, specifically for courses in child and youth care, social service work, and early learning and child care programs.
Audio Supplements
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Chapter 1: Matt’s Story:
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Chapter 2: Olive’s Story:
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Chapter 3: Alex’s Story:
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Chapter 4: Paulette’s Story:
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Chapter 5: Phoung’s Story:
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Chapter 6: Sarah’s Story:
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Chapter 7: Cowan’s Story:
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Chapter 8: Jean’s Story:
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Chapter 9: Renee’s Story:
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Chapter 10: Isabelle’s Story:
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Conclusion: Jamal’s Story:
Table of Contents
CONTENTS
Acknowledgements ix
Introduction 1 Matt’s Story 5 Personal support worker
Key themes: self-care, values, ethics, employee/CYC code of conduct, incident report
Olive’s Story 19 — Program facilitator
Key themes: self-regulation, sense of belonging, self-esteem, strengths-based programming
Alex’s Story 29— Family–school liaison worker
Key themes: homelessness, evidence-based practice, education act
Paulette’s Story 41— Community youth worker
Key themes: case plan, attachment theory, genogram, wellness model
Phoung’s Story 61— Group-home personal support worker
Key themes: mental health, observation, poverty, staff handbook, communication book
Sara’s Story 77— Early intervention specialist
Key themes: English-language learners, trauma, culture shock
Cowan’s Story 91— Psychiatric aide
Key themes: person-centred care, complementary medicine, advocacy
Jean-Stéphane’s Story 107— Family support coordinator
Key themes: parental rights, child welfare, protection services
Renée’s Story 119— Child care centre supervisor
Key themes: custody, positive-behaviour supports, inclusive care plans, parenting styles
Isabelle’s Story 133— Intake worker at a shelter
Key themes: abuse, human rights, grief, documentation
Conclusion: Jamal’s Story 14— Director at a seniors’ assisted living facility
Key themes: intergenerational, ageism, social isolation, working with seniors
Appendices 155 Appendix A: Accident/Incident Report 156
Appendix B: Behaviour Report 158
Appendix C: Activity Outline 160
Appendix D: Case Plan Template 162
